Documentation / QueryTek Review glossary / Reviewer
A reviewer is the trained person who reads a submitted document against a rubric and records findings. In a managed review service the reviewer works for the provider, not the customer, so their access to any document follows from being assigned to it rather than from membership in the customer's organization.
The reviewer is where a review service's judgment actually happens. Tools can extract text, count words, and route work, but deciding whether a passage is clear, accurate, or risky is a human call made against stated criteria.
Three properties define the role.
Assignment-gated access. A reviewer does not browse a customer's material. They open a document because it has been assigned to them, and that assignment is what grants access to its content. When the work ends, so does the reason to see it. This is the difference between a provider's staff and a customer's own users, and it is the property security reviews ask about first.
Criteria, not taste. Reviewers score against the rubric for the selected module, adjusted by the customer's standards profile. A finding is useful when another reviewer, reading the same passage against the same criteria, would reach the same conclusion.
Attributable work. Every finding, score, and annotation is recorded as the work of a named reviewer. That record is what allows a lead to check the work, a quality process to calibrate it, and a customer to trust it.
A common misreading is that reviewers are the final word. They are not: a review lead checks their work before anything reaches the customer.
Who reads sensitive material, and why, is a governance question as much as a quality one. A reviewer model with standing access to every customer's documents makes that question hard to answer. Assignment-gated access keeps it short: the people who saw a document are the people who were assigned it.
QueryTek Review reviewers are trained staff who take assigned documents from the review queue, preview them in the browser, and record anchored findings and a scorecard. They are not users in the customer's client workspace. A review lead approves their work before delivery, and calibration keeps scoring consistent across reviewers.
