Documentation / QueryTek Review glossary / Client Workspace
A client workspace is the isolated area where one customer organization's documents, users, standards, and completed outcomes live. In QueryTek Review™ the client workspace is the customer's tenant: the same boundary that separates one organization's material from every other organization's material.
Managed review services need a name for "everything that belongs to this customer." The client workspace is that name. It holds the documents submitted for review, the people at the customer organization who can submit and retrieve work, the standards profile that governs how material is assessed, and the completed deliverables.
The workspace is defined by ownership, not by project. A customer organization has one workspace, and everything it submits lands there regardless of which team sent it or which module it was sent to. That keeps the answer to "whose material is this?" simple and fixed at intake, rather than something reconstructed later from filenames or folder paths.
Separation inside a workspace works through access, not through smaller containers. Client users see and manage the work they are entitled to; client administrators have broader visibility across the organization's submissions. Reviewers are not members of the workspace at all. They are staff of the review provider who open a document only when it has been assigned to them, so a reviewer's reach follows assignment rather than standing access to the customer's material.
The workspace is also where consistency lives. Because the standards profile belongs to the customer rather than to each document, every submission is evaluated against the same criteria, and a change to the profile applies to future work across the organization.
Finally, it is the natural reporting unit. Volume, turnaround, spend, and outcome distribution are questions a customer asks about its own organization, and the workspace is what makes them answerable without touching anyone else's data.
Review material is often sensitive, and a customer needs one clear statement of where it sits and who can reach it. When the workspace and the security boundary are the same thing, that statement is short: the organization's material stays inside its tenant, and outside reviewers see only what they are assigned.
It also gives customers a coherent thing to ask about. Questions about scope, progress, and access resolve against one workspace instead of a patchwork of projects.
QueryTek Review treats each customer tenant as that customer's client workspace. Documents, client users, standards profiles, and deliverables are scoped to it, and reviewer access to document content follows assignment. Organizations that need a hard separation between business units discuss tenant structure during onboarding.
