Documentation / QueryTek Review glossary / Review Lead
A review lead is the senior reviewer who decides who works on what and whether the result is fit to leave the building. Leads assign and reassign documents, resolve cases a reviewer cannot, and approve the client-facing deliverable, which makes them the quality gate between individual reviewer judgment and the customer.
Individual reviewers are good at applying criteria to a document. They are not positioned to see the whole flow of work, to notice that one reviewer is overloaded, or to judge when a finding needs a second opinion. The review lead exists to hold that wider view.
The role has three parts.
Routing. Leads assign documents to reviewers and move them when needed — when a document needs expertise the assigned reviewer lacks, when workload is uneven, or when a turnaround commitment is at risk. Routing decisions are recorded, so the path a document took is reconstructable.
Resolution. When a case is unclear or reviewers disagree, the lead decides, and that decision is recorded with its reasoning. A lead can override an individual verdict; doing so is visible rather than silent.
Approval. Nothing reaches the customer on a single reviewer's say-so. The lead checks the findings and the report, returns work that falls short, and approves what is ready. That approval is what the customer is actually relying on.
The distinction worth holding is between supervision and rework. A lead who rewrites every finding hides reviewer weaknesses instead of correcting them; returning work with notes is slower once and faster every time after.
Customers rarely see the review lead, but they feel the absence of one. Without a gate, delivered quality is the quality of whichever reviewer happened to pick up the document. With one, the customer receives work that has passed a consistent second check.
QueryTek Review leads assign and reassign work from the review queue, resolve escalated and disputed cases through adjudication, and approve the annotation report before the client can download it. Reviewer-to-lead ratios and approval criteria are operational detail and are not published.
